Customer Service
How to order
Go to our “Books” page and order directly from us.
Ordering FAQ
How long does it take to receive a book from Vault Books?
Vault Books usually ships your in-stock purchases out within three business days. We generally ship either by Priority Mail (2-3 business days) or USPS Media Mail (2-9 business days). Shipping times are USPS estimates not guaranteed by the post office. It can take up to ten days to receive your books. Much of this depends on the shipping method chosen by the customer.
I have a problem with my order, what do I do?
Contact us at info [@] vaultbooks.pub and we will resolve the issue as soon as possible.
Vault Books usually ships your in-stock purchases out within three business days. We generally ship either by Priority Mail (2-3 business days) or USPS Media Mail (2-9 business days). Shipping times are USPS estimates not guaranteed by the post office. It can take up to ten days to receive your books. Much of this depends on the shipping method chosen by the customer.
I have a problem with my order, what do I do?
Contact us at info [@] vaultbooks.pub and we will resolve the issue as soon as possible.
Shipping and Tax Information
We offer a variety of shipping methods including but not limited to Media Mail shipping (2-9 business days) in transit) and USPS priority mail (2-3 business days). Shipping times are estimates provided by the post office, but are not guaranteed.
Returns & Exchanges
Sales are final, however books are exchangeable in the event of damaged books.
